Jackie is based at BSMS, where she teaches research methods and public health. She is a clinically qualified consultant in Public Health and in Genitourinary Medicine.
She has a wide-ranging interest in electronic patient records, and recently completed a Wellcome Trust funded programme "The Ergonomics of Electronic Patient Records". Following on from this, her research group has become part of the CIPHER consortium for e-health records research led by the University of Swansea as part of the Farr Institute, a £40M national consortium. Jackie and her colleagues have focussed on methods for the use of complex information, in particular free text, within medical records for public health benefit.
Jackie has also published widely in the field of sexually transmitted infections, focussing on primary care and the impact of delayed care on disease transmission. She has led a programme of research in partner notification (contact tracing) for sexually transmitted infections, working with colleagues at University College London (where she is visiting professor) and the Public Health England (PHE). Within her role at PHE she leads a programme of research on scabies in residential care for the elderly, and is a Theme Lead on the NIHR Health Protection Research Unit in sexually transmitted infections, HIV and bloodborne viruses. (See http://www.ucl.ac.uk/news/news-articles/0414/020414-nihr-research-unit-blood-sti)
Jackie is editor in chief of the BMJ journal 'Sexually Transmitted Infections'.