Exploitation of workers in the Malaysian medical glove industry supplying the NHS has worsened during the Covid-19 pandemic, according to new research carried out by a partnership led by Newcastle University for the Modern Slavery and Human Rights Policy and Evidence Centre (Modern Slavery PEC).
The study surveyed nearly 1,500 mainly migrant workers in Malaysia’s medical gloves factories and interviewed actors from the whole medical glove supply chain, including workers and manufacturers in Malaysia, government officials, suppliers and procurement managers in the UK.
The research used the International Labour Organization’s forced labour indicators to develop a full picture of exploitative conditions that have been reported to be present in the industry for a long time. The indicators are the most common signs of exploitation, with one or several taken together pointing to a forced labour case, depending on the individual situation.
The study found that the industry’s unprecedented increase in demand has not translated to the improvement of conditions for migrant workers. Due to the freeze in recruitment from overseas caused by the Covid-related restrictions, the pressure to fulfil the orders was shifted to the workers already employed in Malaysia.
Four out of eleven forced labour indicators have worsened, including rising restriction on movement, isolation, abusive working and living conditions and excessive overtime. Others, such as abuse of vulnerability, deception, physical and sexual violence, intimidation and retention of identity documents, have remained at as high levels as before the pandemic.
The research found evidence of all forced labour indicators present within the medical gloves industry in Malaysia, with four of the eleven indicators worsening during the pandemic and a significant risk of transmission of Covid-19 among workers.
“It is really worrying that the industry that the NHS is so reliant on is affected so heavily by exploitation”, said Prof Alex Hughes from Newcastle University, who led the research. “Our work has shown that the exploitative practices that have been present in this sector for years have got worse even at the time of an unprecedented boom.”
“There have been many media reports on this issue, but this study is the first to paint such a comprehensive picture of conditions workers faced during the pandemic”, said Jakub Sobik, Communications Director at the Modern Slavery PEC. “This provides robust evidence that exploitative practices are commonplace in the manufacture of a product that is so close to many of us”, he added.
Situation of workers during the pandemic has worsened
Deception and abuse of the positions of vulnerability was commonly reported, particularly in the context of Malaysian work permit rules, tying workers to particular employers and requiring them to serve three years of a contract unless they pay their way out. Nearly half of surveyed workers reported feeling unable to leave their employment due to contractual or other restrictions.
One of the key reasons the workers find themselves in this situation is debt bondage caused by the illegal charging of recruitment fees, which then they have to pay off during their contract. 85% of workers reported paying fees – and 43% of workers reported taking out a loan to cover the costs, averaging over $2,000, which took nearly a year on average to repay. Nearly a third reported that their recruitment agency threatened them to not speak about being charged the fees.
The living and working conditions were amongst the indicators that have worsened during the pandemic. Of surveyed workers, half reported congested accommodation or not having access to medical facilities with free treatment.
The pandemic has hampered the ability of some workers to take leave, with 42% reporting not being able to take leave freely without the payment of a deposit, 10% stating they received no days off in the last three months and 31% having just one day off a month. Surveyed workers reported working on average over 12 hours a day.
“The evidence clearly points to the fact that exploitation is rife across the industry. If for example nearly all workers pay recruitment fees that plunge many of them into debt, we’re talking about a problem that is systemic and needs such responses”, said Sobik.
Industry response
The pandemic and the rapidly growing demand since the start of the pandemic – almost fourfold in England and Scotland – have made it really challenging to carry out due diligence checks on suppliers.
Despite the commitments to assure labour standards that were included in contracts, the means to verify them has been severely limited. The in-person audits of factories had to stop at the height of the pandemic and assurance had to be conducted remotely, making ethical procurement through the NHS’s Labour Standards Assurance System more challenging.
“Evidence of endemic forced labour in the sector shows that current procurement systems are not effective. There is much to do for the Government and for the NHS itself”, said Prof Hughes.
“The UK Government should use its purchasing power to address exploitation in supply chains more meaningfully. It should also put the prevention of forced labour abuses at the centre of the planned Procurement Bill, which will set out the rules for the public sector”, she added.
There are current initiatives to enhance the Labour Standards Assurance System and training programmes in ethical public procurement. “But clearly a lot of work remains to be done, starting with requiring evidence of preventing and remediating forced labour as a condition of contract and actively monitoring compliance with international labour standards during the length of the contract”, said Dr Mei Trueba, research partner from BSMS. Prof Mahmood Bhutta from BSMS was also involved in the study.
The project collaboration also involved the University Hospitals Sussex NHS Foundation Trust and the Rights Lab at the University of Nottingham. The Modern Slavery PEC is a publicly funded body created to transform the effectiveness of laws and policies designed to overcome modern slavery. The Centre is a consortium of six academic organisations and funded by the Art and Humanities Research Council (AHRC).
Read the full report here >