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Brighton & Sussex Medical School

Leading for Quality - New Leaders

Leading for Quality - New Leaders

Leading for Quality (L4Q) New Leaders Programme

The L4Q New Leaders Programme is a bespoke Leadership development programme commissioned by Health Education England Kent, Surrey and Sussex.

It is an innovative programme designed to actively develop new Leaders who are committed to improving the quality of patient care in their teams, organisations and the wider health care system. Through this programme we are specifically targeting driven healthcare professionals who might be new in their leadership roles and want to develop leadership and change management skills to bring about real service improvements. 

The Programme couples high quality online learning materials of the Edward Jenner Programme produced by the NHS Leadership Academy with five days of Interactive workshops: giving the participants an opportunity to not only hone their leadership skills but also meet new Leaders from across Kent, Surrey and Sussex. 

Here’s Programme Director, Breda Flaherty and Programme Manager, Vikki Pearce to tell you more: 

 

 

BACKGROUND IMAGE FOR PANEL

"Place the quality of patient care, especially patient safety, above all other aims. Engage, empower, and hear patients and carers at all times. Foster whole-heartedly the growth and development of all staff, including their ability and support to improve the processes in which they work. Embrace transparency unequivocally and everywhere, in the service of accountability, trust, and the growth of knowledge."

Don Berwick KBE, MD, MPP, FRCP, President, Institute for Healthcare Improvement

What alumni say 

L4Q New Leaders programme has evolved from the long running Leading for Quality programme which has been highly successful. Here’s Kellie Bryan, one of our alumni, to tell you more about their learning from the programme: 


Participants report enjoying the unique opportunity to come together with colleagues from across the region and learn leadership skills that are directly relevant to the work place. Some excerpts are below.

  • "They made me think broader when writing and reviewing policies and SOPS." 
  • "Very excited and optimistic - I feel the module has helped give my idea a focus and I now have a plan - the structure of the modules will also assist to keep this plan on track."
  • "New challenges and a new role are ahead, so I will be using all this knowledge and trying to put it into practice."
  • "All in all I have found it extremely interesting and very useful to apply in my work setting."
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Impact on services/organisations

As a part of this programme, participants are supported to undertake real world patient care improvement projects in their work place. 

Some examples of service improvement projects undertaken by our previous participants include: 

  • Senior Immunisation Nurse: to improve uptake of immunisations in hard to reach communities by working in collaboration with homeless teams to get a better understanding of those communities and improve communication and gain trust.

  • Quality Manager, CCG: improving the identification, management and escalation of sepsis within primary care via the implementation of a clinical commissioning group wide quality standard and incentivisation scheme. 

  • Junior Doctor, Acute Trust: to improve the quality of handover and referral across the unit. To integrate the doctor’s handover list with ‘careflow’ an electronic platform that had become available to the ward. 

  • Quality and compliance coordinator: Creation of Patient Council, a collaborative service development forum where service users are at the forefront, by co-producing with Service Users a Patient Council forum to allow collaborative work in developing the service to increase levels of satisfaction and improve their recovery pathway.  

  • Fellow in Clinical Leadership: to support the development of a dental electronic referrals system in my local region by supporting commissioners designing the specification and supporting project development, making sure areas of clinical relevance aren’t missed out and trying to tie together the ways in which the commissioners and clinicians engage with patients.